Privacy Policy

Last updated: 16 August 2026

Information We Collect

We collect information you provide when creating an account or placing an order — such as your name, email, phone number, and delivery addresses. We also collect the pet details you add and your order and booking history.

How We Use Your Information

We use your information to process your orders and bookings, deliver products, provide support, improve your in-app experience, and send updates and notifications related to your orders.

Sharing of Information

We do not sell your personal data. We share it only with the shops, clinics, and doctors you order from, delivery providers, and payment processors — only as needed to complete the service.

Data Security

We follow technical and organizational measures to protect your data. Data is transmitted over encrypted connections, and sensitive payment details are not stored on our servers.

Your Rights

You have the right to access, update, or request deletion of your account at any time through the app settings or by contacting us.

Contact Us

For any privacy inquiries, contact us at: support@wave4pet.sa